Frequently Asked Questions

 WHO ARE BYRON RANGERS?

Byron Rangers provides experiences for people with a positive attitude to contribute to projects that protect our planet.

We help make it super easy and super fun to find projects in the Byron Shire (and other locations like Indonesia) for you to meet great people (locals and visitors), have a great day outside in nature learning something new, contribute to being a custodian of our local area and help protecting our part of the planet.We have the following types of experiences for locals, visitors to the Byron region, tour groups and corporate volunteers

  • Beach clean ups
  • Tree planting to improve habitat for native animals and the ecosystem
  • Working on organic farms and learning how to be a part time farmer back at your own home
  • Australian wildlife rescue and care projects 

WHO CAN GET INVOLVED?

Anyone with a love of the outdoors and interest in the environment. You don’t need any prior skills or experience. 

To volunteer on a daily project, you need to be aged between 18 and 75 (but you need to be accompanied by a parent/guardian if you are under the age of 18). 

We are in the process of building some relationships with local partners so that people of all abilities (irrespective of any mental or physical restrictions) can be included in these experiences and contribute to creating a better world. We will slowly update the Rangers community around this.

We have different volunteer opportunities to suit your availability and interest. You can volunteer on:

  • A monthly or weekly basis and help the environment in the Byron Shire
  • The weekend and enjoy the outdoors.
  • A unique holiday and visit some fantastic locations in the Byron Shire.
  • Our projects as part of a school or student travel group from overseas or Australia.
  • Our Corporate Volunteering program with your work colleagues for a team building day with a community impact focus.

WHERE CAN I GET INVOLVED?

We are offering opportunities in these areas only to start with;

Byron Shire and surrounding areas (from Ballina to Brunswick Heads and out to Lismore / Kyogle areas)

Indonesia

We will be adding new experiences each week as we grow and set up partnerships with great organisations in different parts of Australia (and Indonesia).

WHAT WILL I BE DOING?

When you participate in a Byron Rangers project, you are placed in teams of 10 - 100 volunteers on projects in different locations. Team Leaders provide training on-site for each project. 

Activities include:

  • Tree planting
  • Learning how to be an organic farmer
  • Cleaning up a beach or waterways area
  • Planting seeds and preparing the farm for planting
  • Collecting chicken eggs and taking care of chickens or bees
  • Harvesting product on the farm
  • Planning the next crop plantation for farm produce
  • Harvesting flowers and arranging them for customers
  • Weed control and regeneration projects to restore degraded areas of land or waterways
  • Walking trail construction
  • Wildlife surveys of whales, dolphins, koalas, kangaroos or other animals
  • Caring for injured animals in a wildlife sanctuary
  • Citizen science research projects for different environmental research projects. For example, you may collect field data with a marine biologist for the day to help with whale or turtle research
  • Helping rescue injured animals and taking them to the vet or to an animal shelter for care
  • Seed collection of native flora
  • Conservation fencing to keep out animals that cause destruction to native wildlife 

DELIVERIES & RETURNS (T-shirts and products you buy online)

How much is shipping? 

We offer free standard shipping across Australia on all product purchases made from our website.

Free international shipping on all orders over $49. 

International orders under $49 incur a shipping charge. This will be calculated upon payment.

How long will it take to arrive?

Standard shipping has a delivery time of 3-6 business days within Australia.

Orders placed after 3PM AEST will be processed at the beginning of the following business day.

Why did my items come in an Amazon box if I ordered through your website?

We regularly use Amazon's warehousing and fulfilment services as it's cheaper, quicker and more efficient than trying to post outright via Australia Post - particularly depending on where you are located. It's what allows us to include free postage in the price of the sale and have more money left for wildlife conservation work. 

What is your return policy? 

100% money back satisfaction guarantee on all products and Ranger experiences. 

If you are unsatisfied with your purchase, get in touch: admin@byronranges.com.au or phone: (+61) 409 675 816 so we can make it right. 

Do you test on animals? 

No, we never test our products on animals and would never stock a product that is tested on animals.

Are your products ethically sourced?

We aim to stock as many certified organic products as possible. 

We ensure all products are free from child labour. 

T-shirts are certified organic and printed locally in Byron Bay. Many of our products are produced in Byron Bay. We work closely with our partners to ensure they bring the best products to market for our Rangers. 

ARE RANGERS EXPERIENCES DIFFICULT?

You should be in good health, comfortable getting your hands dirty and prepared to take part to the best of your ability. We ask all potential Rangers to declare any medical conditions, allergies, disabilities or existing injuries that may affect participation. Our Ranger team will discuss these with you in a confidential manner.

We will also be partnering with accredited organisations to make as many of the Ranger experiences available to people of all abilities. Please contact our team to discuss the needs of any potential Ranger participants and how you can get involved. 

Our projects are practical, hands-on and take place in both urban and rural areas. Be prepared to participate in all weather conditions. You’ll need to bring appropriate clothing for the weather. We will obviously cancel any projects if the weather is not suitable. Each experience will be monitored on the day. We will update you on the day if any changes via SMS.

We will have a Ranger uniform for Team leaders and a Rangers t-shirt for some of you that buy a Rangers membership 

You are provided with training on the project and safety instructions.

CAN I GET INVOLVED FOR JUST A DAY, HALF DAY OR A WEEKEND?

Yes! You can volunteer as much or as little as you want. Search through the projects to find the project and dates / times that suit your schedule. 

We will be adding new Ranger experiences each week. Please tell us experiences that would interest you. We will let you know when we have something that would interest you. 

DO I NEED ANY SPECIAL SKILLS?

You will be shown how to use all tools and equipment safely before you start the project by one of our experienced Ranger Team Leaders. All essential safety equipment will be provided, and you will be shown how to use it.

We work with lots of different languages and cultures. We will make it easy for you to work with the team. 

Our Ranger team is mult-lingual. We currently have English, Spanish, French and German speakers on the team. We will be adding more language skills to ensure we make the experiences accessible for all language and cultural groups. 

WHO ARE THE OTHER VOLUNTEER RANGERS?

As a Byron Ranger, you are part of a team of 10 - 100 volunteers, helping to conserve a part of our unique habitat in the Byron shire or in Indonesia. As well as making a real difference to the environment, volunteering is a great way to make friends, improve your English skills, get experience for your CV in Australia or your home country or to understand more about Australian culture. The other Rangers on your project team might be travellers, students, workers from an organisation or locals who have lived in the area for years.

WHO ARE THE RANGERS TEAM LEADERS?

Our experienced and enthusiastic Team Leaders come from a range of backgrounds.  They are all qualified in Work Health and Safety (WHS), First Aid and defensive driving, and are also knowledgeable about the practical conservation projects we operate. But above all, they want you to enjoy your experience as you help the environment, learn and have a laugh along the way. 

HOW DO I GET TO THE PROJECT?

For each project there is a central meeting and drop-off point. We will pick you up from the meeting point and travel together to the project site to minimise vehicle usage, returning to drop you off at the same place at the end of the day/project. Most projects leave from the Rangers Shack in Byron Bay.

WHAT DO I NEED TO WEAR?

To ensure your safety on our projects, please wear a comfortable long sleeve shirt and trousers. We recommend you wear old work clothes or a Ranger uniform which you can purchase. We also recommend strong safety work boots with protective toe caps - or just good sneakers. Covered shoes are essential.

A daily backpack containing a sun hat, wet weather clothing, sunscreen (SPF 50+) and a water bottle will be necessary.

We will let you know what to wear for each experience. 

Corporate Volunteer projects and other tour groups will have a Ranger Uniform provided (t-shirt and work shorts / pants) and possibly other items dependent on what the corporate is keen to do for their team members. 

DO I NEED TO BRING FOOD?

If you are joining one of our free daily projects, bring a personal drink bottle, pack your lunch and a snack for morning and afternoon tea.

Some projects have a free lunch or snacks as a way to say thanks for your volunteer time and ace work. Check for each project. 

All paid Ranger experiences have lunch or breakfast included plus plenty of fresh filtered water and snacks for during the day.

If you are joining one of our overnight or longer projects, pack your lunch only for the first day, other meals will be provided. Teams on away projects do help with meal preparations and cooking, washing and cleaning up.

Don’t worry if you’re not a great cook as everyone can do something to help, even if it’s just chopping vegetables. Fresh produce, meat and vegetables are used as often as possible although this cannot be guaranteed every day, particularly on remote projects far from shops, so please make allowances.

Special diets, such as vegetarian, vegan or food allergies are 100% catered for – please remember to let us know when you book so we can have yummy plant based awesomeness for you on a project. 

ON AN OVERNIGHT PROJECT WHAT SORT OF ACCOMMODATION CAN I EXPECT?

Accommodation will vary due to the wide variation in the nature of projects and locations.

Typical accommodation can include caravans, hostels, shearer’s quarters, bunkhouses or camping (we supply tents).

You may need to bring a sleeping mat as well as your sleeping bag.

For all paid Ranger projects, everything will be provided for you. Just bring your clothes and other personal items. 

WHAT DO I NEED TO BRING ON AN OVERNIGHT PROJECT?

Travel as lightly as possible. Additional optional items you should consider include towel and toiletries. Luggage is strictly restricted to a maximum of 15kgs.

ENGLISH IS NOT MY FIRST LANGUAGE!

Although our Rangers come from all over the world, English is the primary spoken language. We will explain any technical words or instructions you are unlikely to know, but our staff are not necessarily fluent in other languages. We are committed to having as many mult-lingual Rangers on our team to make your experience as fun and easy as possible. 

HOW MUCH DOES IT COST?

Ranger projects fall into 4 categories;

  • Free projects for 1 - 4 hours
  • Free projects for 1 day
  • Paid projects for 3 hours - 1 day
  • Paid projects for 1 - 14 days
  • Overnight or longer projects which include accommodation and meals do incur a small cost to cover these. Each project is different. Choose the project and dates / budget that suit you. 

    All paid projects have all accommodation and food included.

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